EQRS (formerly CROWNWeb) and the Renal Healthcare HIE communicate and facilitate scheduled events impacting system availability and data submission activities.
- Extended Maintenance – EQRS systems are taken offline for production maintenance at various times during the month. Maintenance outages announced by CMS are communicated to the Renal Healthcare HIE trading partner community as soon the information is received from CMS.
- Clinical Quality Reporting Closures - EQRS closes clinical quality data reporting periods on the last day of every month at 11:59 p.m. Eastern. If the last day of the month falls on Friday-Sunday or on a holiday, the closing occurs on the next business day.
The production maintenance schedule is posted on the Renal Healthcare HIE home page under Operations Information for use by renal dialysis facilities for business and operation planning purposes.